Category Archives: Organizational Change Management

Every year, billions of dollars are spent on organizational change initiatives in US companies. Somewhere between 50 and 70 percent of those initiatives fail to achieve their intended outcomes. And every single time one fails, someone produces a very thorough post-mortem that identifies root causes including insufficient executive sponsorship, poor communication planning, inadequate training, orContinue reading “What Employees Actually Care About During Change, and Why Leadership Keeps Missing It”

If you are waiting for things to “settle down” before focusing on change management, you are going to be waiting a very long time. In the US technology landscape, change is not a phase. It is the operating model. New systems. New processes. New leadership expectations. And now, AI layered on top of all ofContinue reading “The Change Manager’s Reality Check We Are Not Slowing Down (Durable Skill)”

There is a particular kind of exhaustion that comes from being told you are on a transformation journey while your daily tools barely function. Welcome to digital transformation fatigue. As an Organizational Change Manager, you are often positioned as the storyteller of the future. You are asked to inspire, align, and energize teams around newContinue reading “Digital Transformation Fatigue: Selling The Future to People Who Just Want Their Legacy Software to Stop Crashing for Five Minutes”

If you have ever tried to roll out a new tool process or system in a technology organization you already know resistance is not futile it is immortal. It survives leadership emails all hands meetings and even the dreaded mandatory training. It especially thrives in that one manager who proudly announces we have always doneContinue reading “Resistance Is Not Futile It Is Exhausting”

There is a line on the project budget for licenses, consultants, hardware, and maybe a sad little bucket called “communications.” There is never a line called “emotional fallout from yet another reorg that no one asked for.” That unbudgeted cost is you. If you are a woman in organizational change management in tech, you alreadyContinue reading “The Emotional Labor Nobody Budgeted For: Women Change Managers Holding the Culture Together”

Let me paint you a picture: It’s November. You’ve spent months planning a major organizational change initiative. You’ve got your stakeholder maps, your communication plans, your training schedules, and your adoption metrics all ready to go. You’re feeling pretty good about your change management strategy. Then Daylight Savings Time happens, everyone’s circadian rhythms go haywire,Continue reading “Agile Change Management: Pivoting When Daylight Savings Time and Holiday Calendars Disrupt Workflow”

Remember when “change management” meant creating a communication plan, doing some training, and hoping for the best? Yeah, that was adorable. Welcome to 2025, where change isn’t a project with a start and end date; it’s the constant hum of organizational life. And if you’re still treating it like an event rather than a capability,Continue reading “The Rise of Change Resiliency Programs: How You Can Join the Cool Club”

Let me start with a confession: I spent the first six months of 2024 actively avoiding ChatGPT while simultaneously running AI adoption initiatives for three different technology companies. The irony wasn’t lost on me—here I was, professionally helping organizations embrace artificial intelligence while personally treating it like that gym membership I kept paying for butContinue reading “The Psychology of AI Adoption: Why Smart People Resist Smart Technology”

Alright, my fellow architects of organizational evolution, let’s have a little come-to-Jesus moment about something that’s been bugging us all for, well, forever. You know that glorious, messy, absolutely vital discipline we call Organizational Change Management (OCM)? The one where we’re the strategic puppeteers, guiding entire workforces through the sometimes terrifying, sometimes exhilarating rollercoaster ofContinue reading “HR’s Secret Sauce or Just Spicy Suspicions? Why OCM Belongs Anywhere But the People Ops Playpen”

International Women in Tech Day was April 4! Today, I want to talk about the often-overlooked but absolutely crucial role of Organizational Change Management in the tech industry, and how women are leading the charge in building resilient, human-centered organizations. In the rapidly evolving world of technology, change is not just inevitable; it’s constant. AsContinue reading “Weaving the Future: Human-Centered Change and the Power of Women in Tech”